Location: 11 - 12 Bramlands Close, Wandsworth, SW11 2NT
Salary: £23,620 per annum based on 35 hours per week
Hours: 21 per week
Contract: Permanent
Are you a retail expert passionate about making a meaningful impact? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity allows you to sharpen your retail skills while supporting communities across the UK and abroad. Do you want to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
A day in the life of an Assistant Shop Manager will involve:
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activity behind the scenes; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development, in collaboration with the shop manager.
To be successful as an Assistant Shop Manager, you'll need:
* Experience and know-how from working in a retail environment.
* Excellent people skills, enjoying providing great customer service, leading a team, and engaging with diverse individuals.
* Commercial awareness with understanding of financial targets and measures, alongside good IT skills.
* Flexibility to work according to the store's needs.
The closing date for applications is 23:59 on Wednesday 16th July 2025.
In return, you'll get:
* 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Up to 6% contributory pension scheme.
* Flexible working arrangements.
* Wide range of career development opportunities and training.
* Access to discounts, wellbeing support, and other employee benefits.
* Supportive team environment aligned with our mission.
* Cycle to Work scheme and interest-free season ticket loan.
At The British Red Cross, we celebrate diversity and are committed to an inclusive environment for all staff and volunteers. We support our teams through ongoing data reporting and networks such as REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Young Staff Network.
Together, we are the world's emergency responders.
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