Full Time: 35 Hours, 5 days including weekends
Open Ended: Permanent
Grade UE04: £26,093 – £28,778 per annum pro rata
USG / Communications & Marketing / Visitor Centre & Gift Shop
We are looking for a Shop Supervisor to support the daily operations and team leadership of the University of Edinburgh Visitor Centre & Gift Shop. The proposed start date for this role is January 2026.
The Opportunity: This is an exciting opportunity to take on a key role at the University’s only Visitor Centre and official gift shop. As Shop Supervisor, you’ll help lead a small, dynamic team to deliver excellent service to visitors, staff and students. You’ll manage daily shop activities, support visual merchandising, and ensure the team is motivated, trained and working effectively. Working in a highly visible and customer‑facing position, you will help shape the experience of thousands of visitors to the University each year — all while contributing to the success of our retail offering.
Your Skills And Attributes For Success:
* Demonstrated experience in retail, with experience in leading or supervising a team desired.
* Interpersonal and communication skills
* Strong organisational skills and the ability to delegate tasks effectively
* Fully computer literate and numerate, with strong attention to detail
* Knowledge of the University of Edinburgh and the city is highly desirable
* A positive, can‑do attitude with flexibility and initiative
* A creative flair for visual merchandising and retail presentation
Application Information:
* CV
* Cover letter
As a valued member of our team you can expect:
* A competitive salary.
* An exciting, positive, creative, challenging and rewarding place to work.
* To be part of a diverse and vibrant international community.
* Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family‑friendly initiatives.
Championing equality, diversity and inclusion: The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Key dates to note: The closing date for applications is 5 December. Interviews will be held week commencing 8th December 2025.
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