Technical Support Specialist – Cardiac Devices
Technical Support Specialist – Cardiac Devices
5 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Guided Solutions
International Candidate Manager │Medical Devices
We’re looking for a highly motivated Technical Support Specialist to join a leading medical technology company within the Cardiac Rhythm Management (CRM) space. This field-based role offers the opportunity to work hands-on with life-saving cardiac devices, supporting clinical teams across Northern Ireland.
You’ll provide technical expertise during implantations and follow-ups, train healthcare professionals, and act as a key clinical contact across a wide territory. It’s a high-impact role that combines technical knowledge, clinical presence, and customer-facing service.
Key Responsibilities:
* Provide on-site and remote technical support during device implantations and patient follow-up
* Assist with clinical trials, troubleshooting, product configurations, and upgrades
* Deliver product training to internal teams and healthcare professionals
* Build strong relationships with cardiologists, EPs, and clinical teams at key accounts
* Coordinate with sales and product teams to support business development
* Support regional and national events, congresses, and training sessions
* Maintain compliance with reporting processes, documentation, and quality standards
Who We’re Looking For:
* Background in Cardiac Physiology, Biomedical Engineering, or related discipline
* At least 3 years of experience working in CRM, ideally in pacemaker/ICD/CRT clinics or field roles
* Strong knowledge of cardiac anatomy, physiology, and device therapy
* Confident communicator — able to clearly explain complex technical issues to clinical teams
* Comfortable with high travel demands (50–70%) and occasional on-call support
* A proactive, solutions-oriented mindset and excellent organisational skills
* Full UK driver’s license required
Preferred (But Not Essential):
* IBHRE or HRUK certification in cardiac devices or EP
* Experience supporting implantations or working in a Cardiac Cath Lab
* Familiarity with device interrogation, troubleshooting, and data interpretation
This is a fantastic opportunity for a CRM professional who thrives in the field, enjoys building relationships with clinical stakeholders, and wants to make a difference by supporting cutting-edge cardiac technology.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Customer Service
* Industries
Hospitals and Health Care, Medical Equipment Manufacturing, and Hospitals
Referrals increase your chances of interviewing at Guided Solutions by 2x
Get notified about new Technical Support Specialist jobs in Northern Ireland, United Kingdom.
Omagh, Northern Ireland, United Kingdom £28,000.00-£32,000.00 22 hours ago
Craigavon, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Belfast, Northern Ireland, United Kingdom 3 days ago
Belfast, Northern Ireland, United Kingdom 1 day ago
Belfast, Northern Ireland, United Kingdom 22 hours ago
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Belfast, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 23 hours ago
Belfast, Northern Ireland, United Kingdom 3 weeks ago
Senior Application Support Analyst - Citi
Belfast, Northern Ireland, United Kingdom 23 hours ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Ballymena, Northern Ireland, United Kingdom 1 week ago
Technical Support Team Leader (Serialisation)
Craigavon, Northern Ireland, United Kingdom 2 days ago
Belfast, Northern Ireland, United Kingdom 20 hours ago
Belfast, Northern Ireland, United Kingdom 3 weeks ago
Operational Support Grade - HMP Cookham Wood and HMP Rochester (Prison Support Role)
Newry, Northern Ireland, United Kingdom 2 hours ago
Bangor, Northern Ireland, United Kingdom 2 hours ago
Carrickfergus, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 3 weeks ago
Dungannon, Northern Ireland, United Kingdom 4 months ago
Care & Support Assistat (Days), Glenowen Court, Belfast
Belfast, Northern Ireland, United Kingdom 3 days ago
Belfast, Northern Ireland, United Kingdom 1 day ago
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Teach in Indonesia! No Experience Needed! Full Support & Training Provided!
Northern Ireland, United Kingdom 1 week ago
Banbridge, Northern Ireland, United Kingdom 3 days ago
Enniskillen, Northern Ireland, United Kingdom 3 days ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Care & Support Assistant (Nights) - Clifton Care Home, Belfast
Belfast, Northern Ireland, United Kingdom 2 hours ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Belfast, Northern Ireland, United Kingdom 1 month ago
Banbridge, Northern Ireland, United Kingdom 3 days ago
Craigavon, Northern Ireland, United Kingdom 1 day ago
Summer Season Support Team - Newry Quays (N93206)
Newry, Northern Ireland, United Kingdom 1 day ago
Summer Season Support Team - Belfast Forestside (N93181)
Belfast, Northern Ireland, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr