Go back West Hertfordshire Teaching Hospitals NHS Trust
Band 3 - Physiotherapy assistant - administrator, Jacketts Field
The closing date is 14 December 2025
A part-time opportunity has arisen for a dynamic and enthusiastic physiotherapist to join a friendly and forward thinking Outpatient Physiotherapy department, based at our Jacketts Field, Abbots Langley site.
You will be part of a busy, friendly Outpatient Physiotherapy Department, where you will be supported, in this role, through a well-established supervision process. Robust training support will be provided.
You will not only undertake service administration, you will also be actively involved in supporting your Physiotherapy colleagues in delivering face to face direct patient care, and in delegated class/group based clinical activities.
Interviews will be scheduled for 18th of December.
Main duties of the job
To work in an outpatient-based setting, supporting Physiotherapy colleagues (musculoskeletal and pelvic health), and assisting patients to complete their treatment, teaching and progressing when necessary, individually and in groups, and to prepare the environment and equipment.
To maintain stock and equipment levels including stock take, cleaning, recycling, reordering.
Support admin & clerical staff with a range of duties which includes but is not limited to telephone enquiries, referral registration, appointment booking, clinic diary management, discharging, filing, photocopying/printing.
To assist with and share receptionist duties for the department.
To participate in an extended hours and 7 day working pattern, once/if implemented.
To provide admin support (as requested) to the private patient physiotherapy service, if/as appropriate.
About us
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re‑imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long‑term health condition and require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job responsibilities
The post holder will work 15.5 hours per week. The service operates Monday to Friday, 8:00 am to 4:00 pm, with some staff working extended hours as required. There is flexibility in the start and finish times and will be discussed and mutually agreed with the successful applicant.
The service offers Total Knee Replacement Classes, Lower Limb Classes, Wrist Classes, pre and post prosthetic limb amputee classes. The successful applicant will be actively involved in the delivery of these groups / classes / and any groups or classes introduced in the future.
The post holder would also assist in chaperoning, where appropriate, and after relevant training.
Person Specification
Education and qualifications
* Care Certificate or City and Guilds 3 or NVQ 3 or BTEC National Diploma OR equivalent experience.
* No HCPC required.
* Level 2 Functional skills in English and Maths; GCSE A* - C or 4 - 9 or willingness to work towards.
* 3 A-Levels OR Health and Science T Level OR equivalent Level 3 qualifications / apprenticeship.
* Evidence of recent study in field of health care and/or rehabilitation.
Knowledge
* Understanding of the administrative role.
* Understanding of the Physiotherapy role.
* Knowledge of local services for onward referrals.
* Use of clinical applications (IT/EPR).
Experience
* NHS experience.
* Previously held an administrative post, demonstrating strong and effective administrative processes.
* Experience working and providing care in an exercise‑focused or health‑related setting.
* Previous Therapy assistant experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
West Hertfordshire Teaching Hospitals NHS Trust
£26,240 to £27,928 a year inc HCA pro rata
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