Housing Solutions Officers (Advice and Assessment)
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. This also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Our employees are at the heart of the services we provide to the community. To help us achieve our ambitions, we want the best possible team. In return, we offer a great range of staff benefits to support you both in and out of work.
Kirklees Council’s Housing Solutions Service provides a range of services aimed at preventing and relieving homelessness for individuals and households across the district. The service adopts a person-centred, creative early intervention approach to solving housing problems.
Our Housing Solutions Officers work directly with customers face-to-face and over the phone to identify and assess their housing needs, provide information, advice, and support, and develop solutions to help customers resolve their housing issues. This requires working closely with a range of internal and external agencies.
We are looking for a highly motivated, self-sufficient, and organized Housing Solutions Officer (HSO) to work in the Advice and Assessment Team. The role is challenging yet highly rewarding, playing an instrumental part in developing partnerships and delivering excellent service to meet the housing needs of vulnerable people with complex needs.
We offer a flexible working environment, a supportive team, and management. There will be ongoing support for your personal and career development. We expect all staff to demonstrate the council’s core behaviours throughout their work ethics and ethos.
John Marsden is the manager for this role. Please contact them at 01484 221000 for an informal discussion or for more information.
We value talent among people with disabilities and encourage applications from individuals of all abilities. If you need support in completing your application or require the Job Description in an alternative format, please contact the Recruitment Team by email: jobs@kirklees.gov.uk or phone: 01484 221000 and ask for ‘Recruitment’.
We are committed to safeguarding and promoting the welfare of vulnerable adults, children, and young people. All staff and volunteers are expected to share this commitment.
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