Job Description
We are looking for an experienced Senior Regulatory Manager to join KYC360, who are now part of Experian.
As a Senior Regulatory Manager you will advise KYC360's customers regarding financial regulation relevant to their operational use of our solutions. You will be part of the Customer Success team, reporting to the Head of Customer Success. You will also assist our customers with business change related to the implementation of our solutions, and provide a monitoring service to assure the continued regulatory compliance of our customers' use of KYC360 solutions in selected jurisdictions.
Regulatory Champion and SME
1. Develop and maintain recognised expertise in the practical application of financial regulation to the onboarding, screening, and lifecycle management of customers in locations including the UK, the Crown Dependencies, the British Overseas Territories, Malta, Luxembourg, Switzerland and the GCC.
Sales Enablement
Assist the sales team with winning new business by
2. Developing and maintaining templated onboarding journeys and lifecycle management routines for common customer types in selected jurisdictions and
3. Joining sales conversations as an expert to advise prospective customers on how solutions are tailored to meet regulatory requirements, how prospective customers' existing processes can be reflected or enhanced in KYC360 solutions to drive regulatory outperformance,
Solution Consultancy
4. Understand customers' challenges both pre and post sale and provide regulatory input to KYC360 teams proposing appropriate software and platform solutions.
5. Collaborate with sales engineers to ensure solutions meet client requirements. Assist sales and implementation team members with product demonstrations and technical information.
Implementation Support
6. Participate in customer implementation projects in an SME capacity, providing advice and practical guidance to customers on ensuring that their implementation of KYC360 solutions is aligned with regulatory best practice.
Account Support
7. Join account management meetings with key existing customers to provide regulatory input and advice to customers on future regulatory requirements relevant to KYC360 solutions, and to explain any resultant updates to existing onboarding or lifecycle management templates to customers.
Collaboration
8. Work with the marketing team to input on targeted campaigns and sales collateral. Collaborate with the product development team to provide customer feedback/regulatory insight and contribute to product improvements.
Qualifications
9. Extensive regulatory experience gained within a global company
10. In-depth knowledge of working with UK, EU, and Caribbean legislation
11. Exceptional stakeholder management skills
12. Expertise in the practical application of financial regulation to products and customers
13. Ability to apply regulations to operational teams and be processes focused
14. AML or KYC product knowledge is desirable
Additional Information
Benefits package includes:
15. Hybrid working - 40% office based
16. Great compensation package and core benefits include pension
17. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Grade: C/EB7
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