Job Title: Repairs & Maintenance Surveyor
Department: Engineering & Surveying
Location: Romford
Duration of booking: 3 months with possible extension
Pay Rate: £30–£32 per hour PAYE inclusive of holiday pay
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm
Driving Requirement: Yes – Private Vehicle
DBS Requirement: Yes – Standard
Role Overview:
We are seeking a experienced Repairs and Maintenance Surveyor to join the Engineering & Surveying team. You will provide a responsive and effective surveying service to residents, ensuring repairs, maintenance, and void property works are carried out to a high standard, safely, and in compliance with council and statutory requirements.
Key Responsibilities:
* Conduct property inspections, diagnose defects, and determine appropriate repair or maintenance solutions.
* Undertake and manage various inspection regimes including damp, structural, and health & safety assessments.
* Supervise contractors and works on site, ensuring compliance with specification, standards, and timescales.
* Manage void property works to ensure all homes meet lettable standards and turnaround times meet corporate targets, minimising rental loss.
* Monitor and manage performance across assigned caseloads, ensuring internal and external standards are consistently met and improved upon.
* Maintain high levels of resident satisfaction through effective communication, timely response, and professional service delivery.
* Support residents by signposting to relevant housing services and making appropriate referrals where necessary.
* Ensure all activities are carried out in line with health and safety regulations and Council policies.
Essential Skills & Experience:
* Proven experience in housing repairs, maintenance, or property surveying (public sector experience desirable).
* Strong technical knowledge of building construction, defect diagnosis, and maintenance methodologies.
* Experience managing contractors and monitoring works on site.
* Knowledge of health & safety legislation relevant to building maintenance and repair works.
* Excellent communication and customer service skills, with the ability to work with residents sensitively and professionally.
* Strong organisational and case management skills with the ability to work independently.
* Full UK driving licence and access to a private vehicle for site visits.
* Relevant professional qualification (e.g., HNC/HND, Degree in Building Surveying or equivalent) or significant experience in a similar role.
Desirable
* Local Authority or Housing Association experience.
* Experience working with damp and mould cases.
* Membership or affiliation with RICS or a similar professional body