Full time
Fixed Term Contract – Start date 1 July 2026 until 31 March 2027
£27,712
Flexible/Hybrid working
The Role
As a Lettings Administrator you’ll play a key role in supporting the Lettings Team to deliver an efficient end‑to‑end lettings and voids service. You’ll help ensure that homes are advertised accurately, allocated in a timely way, and managed effectively throughout the voids and lettings process.
You’ll maintain accurate records and systems, coordinate essential lettings tasks, and communicate clearly with applicants, tenants, colleagues and partners. You’ll also help keep the process moving by monitoring deadlines, chasing updates, and escalating any issues that could affect turnaround times.
Working closely with colleagues across Trivallis and external partners, you will support everything from applications and viewings to pre‑allocations, decants, paint pack orders and HomeSwapper requests, all while ensuring tenants receive a helpful and positive experience at every stage.
About You
We’re looking for someone who is organised, proactive and able to work well in a busy, fast‑paced environment.
You’ll bring strong administrative skills, excellent attention to detail and confidence working with digital systems and data. You should also be comfortable speaking with tenants, applicants and partners, with the ability to communicate clearly and professionally.
If you enjoy supporting others, solving problems and keeping processes running smoothly, we’d love to hear from you.
Benefits
* 30‑day annual leave entitlement
* Local Government Pension scheme
* Flexible/Hybrid working, with three days in the office and two days at home
* Cash back plan for you and your family
* Active Wellbeing support groups across the business
* Learning and development programme where we invest in your personal development
* Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis
EEO Statement
We are an equal opportunity employer and value applications from people of all backgrounds, abilities, and experiences. We are proud to be a Disability Confident employer and guarantee an interview to all disabled applicants who meet the minimum required criteria for the role.
The successful candidate will be subject to a DBS check.
Contact: Cherie Reid, Senior Lettings Officer or Emma Fish, Head of Housing & Tenancy Sustainability.
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