* Do you have a background in technical, commercial, or agricultural engineering?
* Are you commercially minded with an interest in the Grass Care, Forestry, or Landscaping sectors?
* Do you thrive on solving problems and helping customers find the right solutions?
* Are you confident using data, systems, and digital tools in your day-to-day work?
If yes, we have the perfect role for you!
Position: Product Specialist
Location: Biggleswade
We are seeking a knowledgeable and commercially minded Product Specialist to support our Grass Care, Forest & Landscape category. This role is ideal for someone with strong technical expertise in outdoor power equipment and associated parts, combined with a customer-focused approach.
You will act as a key advisor to customers, helping them select the right products while contributing to category performance through analysis and market insight.
What is your role?
As a Product Specialist, you will play a key role in supporting both customers and internal teams. Your responsibilities will include:
* Provide expert technical support and guidance to customers on Grass Care, Forest & Landscape products
* Respond to incoming customer enquiries, offering tailored solutions and recommendations
* Prepare quotations and support customers in product selectionAssist customers in navigating and optimising use of the company webshop
* Monitor market trends, product developments, and pricing within the sector
* Produce and interpret sales analyses to support category growth and performance
* Maintain and develop product knowledge across a wide range of equipment and brands
* Collaborate with internal teams to align product offerings with customer needs
Technical Expertise Required
* Strong understanding of parts and components used in servicing, maintaining, and repairing outdoor power equipment, including handheld tools, ride‑on machinery, and vehicle attachments
* Cross‑brand knowledge of leading manufacturers (e.g. Stihl, Husqvarna, Honda) as well as familiarity with UK‑based brands
* Awareness of consumables and accessory markets (e.g. trimmer line, chainsaw chain) including pricing and demand trends
* Ability to work with product data, content, and systems to align products with customer needs
Who are you?
* Background in a technical, commercial, or agricultural engineering discipline
* Strong advisory and problem‑solving skills with a solution‑oriented mindset
* Commercial awareness and interest in the Grass Care / Forestry / Landscaping sectors
* Comfortable working with data, systems, and digital tools
* Excellent communication skills (written and verbal)
* Proactive, self‑motivated, and able to thrive in a dynamic environment
* Working knowledge of English required for internal communication
What we offer?
* Inclusive culture with lots of opportunities for growth
* Profit‑sharing bonus
* 25 days paid annual leave per year, plus 8 bank holiday days
* Large staff Canteen, kitchen and changing facilities
* Company pension
* Cycle to work scheme
* Life insurance
* Private medical insurance with access to GP appointments 24/7
* Free electric car charging on siteAccess to free personal development courses
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