TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.
Roles and responsibilities
* Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
* Connect with in-store clients and develop / retain a following of repeat clients to drive sales
* Assist in developing and implementing strategies to drive sales and key performance indicators
* Assist in recruiting and training a team of support managers and client experience focused associates
* Train and coach team to meet and / or adhere to client service standards and company policies and procedures
* Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
* Implement product and visual merchandising directives and techniques to maximize space and drive sales
* Manage inventory control procedures including product receipt, transfers and returns
* Manage and maintain store cleanliness and organization, including front of house and stock space
* Foster a work environment focused on teamwork and productivity
Technical competencies (Knowledge, Skills & Abilities)
* Proficient in Microsoft Applications
* Proficient in point-of-sale (POS) systems
* Proficient in back-office operations management
* Proficient in visual merchandising
* Ability to recruit, train, manage and develop a team
* Ability to work effectively and collaboratively with cross-functional teams and stakeholders
* Ability to make decisions independently, or escalate when applicable
* Ability to work non-traditional hours; weekends, evenings and holidays
* Strong written and verbal communication skills
Education and Experience
* Bachelor’s Degree in Business or related field preferred
* Minimum 3 years’ experience in a client service-related capacity
* Minimum 2 years’ experience in retail store management
Physical requirements / Work environment (if Applicable)
* Work is performed in a retail environment / store
* Walk, sit, stand, bend, reach and move continually during working hours
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity
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