About the Role
As a General Porter, you will support the smooth day‑to‑day operation of catering and hospitality services. Working as part of the wider team, you will help maintain high standards of cleanliness, food safety, and customer service across all outlets and facilities.
Key Responsibilities
* Assist with room and event set‑ups
* Handle deliveries and distribute stock
* Support stock storage and rotation procedures
* Maintain food safety and hygiene standards
* Clean kitchen, service, and work areas
* Help maintain a safe and compliant working environment
* Work flexibly across different areas based on business needs
* Collaborate with colleagues and managers to support a positive team culture
* Contribute to delivering an excellent experience for customers, staff, and visitors
Candidate Profile
This is a varied, hands‑on role suited to someone who is flexible, reliable, and able to work effectively as part of a team.
Required Attributes / Experience
* Experience working in a team‑based role, ideally within a hospitality or service environment
* Strong communication skills, with the ability to interact professionally with colleagues and customers
* Good organisational skills and attention to detail, particularly when handling stock and maintaining hygiene standards
* A flexible approach, with the ability to adapt to changing priorities and workloads
* A commitment to health, safety, and food hygiene practices and a willingness to undertake required training
You will also be dependable, approachable, and able to work both independently and collaboratively. A willingness to learn, follow procedures, and contribute to continuous improvement will help you succeed in this role.
Bonuses
Eligible for the Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus. Both bonuses are subject to terms and conditions.
Benefits
* Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work‑life balance
* Generous employer contributory pension schemes
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Staff discount at Team Bath gym
* Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
* Local discounts, including free entry to the Holburne Museum in Bath
* A family‑friendly workplace
* An excellent reward package that recognises the talents of our diverse workforce
* Relocation allowance
* Visa reimbursement and Interest‑Free Loan to help with the cost of some immigration expenses
* Employee assistance services through Health Assured, including access to the Wisdom app
Well‑being Resources
* Staff support groups and networks
* A network of Staff Wellbeing Champions
* A suite of tools, resources and frameworks that enable you to be at your best and thrive
Employment Details
This role is offered on a full‑time, permanent basis, 36.5 hours per week.
Legal and EEO Statements
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
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