Field Service Manager Location: Scotland - DG, EH, G, KA, ML or TD Salary: Competitive + Benefits Example Recruitment Group Ltd is delighted to partner with a leading boiler manufacturer to recruit an experienced Field Service Manager. This is a fantastic opportunity to join a business known for its high standards, strong engineering workforce, and commitment to customer service excellence. The Role As Field Service Manager, you will play a key role in supporting a team of field engineers and ensuring exceptional service delivery. Your responsibilities will include: * Providing day-to-day operational and administrative support to field engineers * Managing customer interactions, including complaint resolution and service queries * Supporting internal service teams to maintain consistent, high-quality customer care * Coordinating service activities with fellow managers and operational support functions * Assisting an agent network with training, logistics, documentation, and annual stock audits * Conducting quarterly audits and investigating health & safety incidents * Collaborating with sales teams to strengthen installer relationships and drive continuous improvement About You To succeed in this role, you will bring: * Domestic ACS qualifications (required) * Experience managing service operations within a technica...