Overview
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Glasgow Store on a full-time basis (37.5 hours).
As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, provide detailed product knowledge to customers and ensure our sales consultants have the tools to do the same. You will use a personalized selling approach to guide the customer journey from start to finish, including creating sensorial experiences through our signature services such as fragrance consultations and hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience in retail, with supervisory experience. You will possess excellent communication skills with the ability to influence and motivate a team to achieve both store and personal KPIs. A high level of personal grooming, a passion for luxury, and the ability to champion our brand values are required. Flexibility in working arrangements to suit business needs is also expected.
What we can offer you
* An hourly rate of £14.20
* A 50% staff discount on Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare Plan
* Wellbeing Support
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Ongoing development and the opportunity to enhance your skills
* A company where your voice will be heard and your opinion matters
* Company Pension Scheme
* Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people’s lives with high-quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in integrity, innovation and respect in all we do. How we work: We were selected among the World’s Most Ethical Companies for 19 consecutive years, reflecting our purpose and values. We collaborate to achieve common goals and deliver the best for our customers.
Hiring Process: Kao embraces diversity and the individual personalities of its people and welcomes applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to discover why 33,000 people worldwide chose a career with us, please visit the Kao website. (No external links in the final description)
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