Client Accounts Administrator – DJ Alexander – Edinburgh
We’re looking for a dedicated Client Accounts Administrator to join our team in our city centre office in Edinburgh. This permanent position offers a working week Monday to Friday 9am‑5pm and a salary range of £22,500 – £23,000.
Base Pay Range
£22,500 – £23,000.
Key Responsibilities
* Manage day‑to‑day financial operations for the letting business, ensuring rent payments are collected and disbursed to clients.
* Oversee supplementary property support processes throughout the office.
* Maintain customer service levels by handling enquiries from landlords and tenants via email and telephone.
* Process invoices from third‑party contractors and bills from local authorities and utility suppliers.
* Respond to queries from landlords, tenants and contractors.
* Handle other payment processing tasks.
* Assist with ad‑hoc data entry tasks.
Qualifications and Experience
* Ideally 1 year of Property Management experience, though not essential.
* Friendly and professional manner when dealing with clients.
* Strong customer‑service orientation.
* Excellent oral and written communication skills.
* Meticulous attention to detail.
* Strong administrative and organisational skills.
* IT proficiency.
* Legal right to work in the UK without restrictions.
Benefits
* Smart spending app with discounts at over 900 retailers and wellbeing resources.
* Employee Assistance Programme offering free counselling.
* Annual leave purchase scheme: up to an extra 5 days.
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to reduce carbon footprint.
* Enhanced family‑friendly leave for maternity, paternity, adoption and IVF.
* Competitive base pay aligned with market value plus incentives for most roles.
* Special days and celebrations for loyalty.
* Pension pot coverage.
* Professional development funding for qualifications.
* Company socials to encourage fun.
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities and perspectives.
To apply, submit your CV and cover letter through our careers portal. Referrals increase your chances of interviewing at DJ Alexander by 2x.
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