Solutions Manager/Service Technician
Climate17 are partnered alongside an international renewable energy technology company focused on solar PV and BESS solutions, particularly string inverters, smart grid integration, and commercial/utility-scale energy systems aimed at improving clean energy generation and efficiency across Europe. They are actively hiring for a Solutions Manager/Service Technician to offer a mix of desk and field-based support, from pre-sales support through to project commissioning, across the UK to help them successfully scale their operation by delivering top-tier service to their growing customer base.
Responsibilities
* Handle technical service processing for our BESS and power conversion systems.
* Provide 1st-level technical support for customers via phone, email, and remote tools.
* Conduct 2nd-level diagnostics and troubleshooting, including on-site inspections if required.
* Assist with configuration, commissioning, and parameterisation of PCS, plant controls, and grid interfaces.
* After in-depth onboarding, support system design, sizing, and plant communication architecture.
* Play a key role in commissioning coordination for energy storage systems and transformer solutions across Europe.
* Collaborate closely with engineering and sales teams to optimise customer performance and uptime.
Requirements
* Qualified Electrician / electrical Technician / Electrical Engineer.
* Professional experience in planning photovoltaic or energy storage systems and a solid understanding of electrical engineering are desirable.
* Experience in inverter-based systems, grid connection, or storage technology welcome.
* Solid understanding of PV, EMS or SCADA (desirable)
* Strong troubleshooting mindset and structured problem-solving approach.
* Confident with MS Office and remote support tools.
* Hands‑on, proactive, service‑minded and comfortable in a fast-moving, modern environment.
* Willingness to grow with a new team and contribute to the company’s success in the UK.
Location
Remote, UK national travel as req.
Inclusive Application Process
Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.
We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.
If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.
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