Engineering Supervisor
Location: St Albans, Hertfordshire
Salary: £42,000 - £48,000 per annum + company vehicle or allowance
About the Role
We are looking for an Engineering Supervisor to join our Quoted Works Team, responsible for leading and supporting the day-to-day onsite and technical operations of our installation and small works department. This role involves:
* Supervising a team of engineers, monitoring performance using KPIs, and implementing training and development plans
* Providing high-level technical support across fire and security systems to ensure compliance with industry standards
* Supporting onsite service issues, reviewing job specifications, and maintaining excellent customer relationships
* Proactively resolving customer disputes and communicating clearly with all stakeholders
* Assisting the Project & Small Works Team with efficient resource allocation
* Conducting regular inspections and audits to maintain quality control and implement corrective actions
* Ensuring team compliance with health & safety regulations and promoting a culture of safe working
* Collaborating with other supervisors to align engineering practices across the business and represent your team in leadership meetings
About You
The ideal candidate will have:
* Extensive hands-on experience in fire and security installation and small works
* Proven experience in leading, mentoring, and developing engineers
* Strong technical knowledge and familiarity with relevant industry standards (BS5839, BS7671)
* Excellent interpersonal skills, able to build strong relationships with internal and external stakeholders
* Self-motivation, organisation, and integrity, with a drive to learn and grow
* A focus on delivering unrivalled customer experience and high-quality service
What We Offer
* 9-day working fortnight
* Continuous professional development
* Wellness & Employee Assistance Programme (EAP)
* YuLife benefits programme
* Death in service insurance
* Salary sacrifice pension scheme
* Regular one-to-one check-ins with your line manager
* 25 days' holiday + Bank Holidays (increasing to 35 days with tenure)
* Supportive, friendly company culture with work-life balance
* Recognition programmes including Team Member of the Month
* Annual company day to celebrate achievements
Location / Practicalities
* Based at our St Albans office, must live within 25 miles or Central London
* Travel to client sites as required (South-East focus)
* Full UK driving licence required
Salary & Benefits
* Competitive salary: £42,000 - £48,000 per annum
* Company vehicle or allowance available
* Career progression opportunities within a growing, dynamic business
This is a fantastic opportunity for a hands-on engineer ready to step into a supervisory role, with the chance to lead a diverse team, develop professionally, and make a real impact on both the business and its customers.
Please apply with your CV at SER Limited.
SER-IN
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