Are you an organised and communicative individual with a passion for providing excellent customer service?
Burch Recruitment is proud to be recruiting on behalf of our client, a dynamic and customer focused garage, for a friendly and efficient Receptionist.If you thrive in a dynamic environment and have a knack for handling multiple tasks with professionalism, we would love to hear from you.
Role Overview
As the first point of contact for customers, you will ensure they are greeted warmly and have their questions answered. You will communicate any changes to the original time or cost estimates efficiently.
Key Responsibilities
Answering the telephone promptly.
Responding to emails in a timely manner
Professional communication with customers
Managing bookings and the diary
Ensuring customer needs are met promptly and professionally
Relaying vehicle issues/concerns to the appropriate person
Creating estimates and pricing jobs