Job Description: Helpdesk Administrator
Working Hours: 08:30 - 17:30 Monday to Friday. (Inc 1 hour lunch)
Location: St Albans
Salary: up to 27k per annum
Holidays 20 + BHs + Company pension
Duties:
· Cross referencing the shared mailbox with the CAFM system to ensure all faults have been raised
· Keeping the shared mailbox tidy by filing emails in the relevant folder one logged
· Responding to the client
· Assist with issuing small, quoted works
· Assist with reassignment of work to operatives
· Sign off work
· Ad hoc administration
Required Skills:
· GCSE’s or equivalent - Grade C in English and Maths
· Administration experience
· Good planning and organisation skills and the ability to prioritise own workload efficiently
· Understanding of FM business or the willingness to learn
· Strong communication skills via telephone and email
· Working knowledge of MS Office including Excel and Outlook
Job Info
Job Title:
Helpdesk Administrator
Company:
Interaction Recruitment
Location:
Watford, Hertfordshire
Posted:
Jul 14th 2025
Closes:
Aug 14th 2025
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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