Travelex – Accrington, England, United Kingdom
Retail Sales Assistant – Customer Service Advisor – Asda Travel Money, Accrington – Part Time
Job Details
* Job Type: Permanent, Part-Time
* Hours per week: 16
* Salary: £13 per hour + Monthly Bonus
* Working Patterns: Flexible shifts Monday to Sunday
Benefits
* A wide range of insurances such as Private Medical, Dental and Critical Illness. Includes discounted products such as Health Checks, Allergy + Intolerance and Other Health Tests.
* Employee wellness programmes offering guidance and tips on physical, mental and financial wellbeing.
* Wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit lifestyles with overtime opportunities.
* 25 days holiday (pro-rata). Bank holidays; option to gain more days as tenure grows and to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with Scottish Widows.
About the Role
As an integral part of the Tesco Team, you will be placed in a bustling retail environment, supporting customers with their foreign exchange options and ensuring a great travel experience.
What you will be doing
* Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
* Acting as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals, procedural, operational and customer-focused.
* Using keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards and adhering to compliance procedures.
What you need
* Great communication skills – natural rapport building, good listener, attuned to people’s needs.
* Desire to succeed – drive and vision to make a difference, enjoy what you do, care about impact and how you make people feel.
Note: As part of the onboarding process, you will be required to clear reference checks. A dedicated team will support you through this.
About Travelex
Founded in 1976, Travelex is a market-leading specialist provider of foreign exchange. Over 45 years, we have built a network of stores and developed a trusted brand. Our mission is to simplify access to international money for our customers, everywhere, whenever.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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