We are recruiting a confident and inspiring General Manager to lead our workplace dining and hospitality services across a prestigious multi-site London contract. This is a senior operational role with genuine influence, where relationship-building, commercial performance and exceptional service delivery are key to success.
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Working closely with the Account Director and Executive Chef, you will be responsible for ensuring that every element of the guest experience reflects our values of quality, innovation and sustainability. You will oversee premium staff dining, hospitality and event services, while continually evolving the offer to meet client expectations and future workplace trends.
Key Responsibilities
Lead and develop a high-performing management team across multiple sites
Drive financial performance through effective labour planning, GP delivery and cost control
Build trust and collaboration through senior client engagement and proactive communication
Champion service excellence, ensuring consistent standards in food, presentation and guest experience
Ensure full compliance with food safety, health & safety, HR and company policies
Lead operational improvements and sustainability initiatives that enhance our service impact
Support change projects, new concepts and continuous innovation with a collaborative approach
About You
Proven experience in senior hospitality leadership, ideally multi-site or workplace dining
Strong commercial acumen with a track record of delivering results
Confident at presenting ideas, influencing decisions and guiding client strategy
Motivational leader who builds strong teams and drives professional development
Organised, solutions-focused and able to manage priorities at pace
Passionate about service, people development and delivering genuine hospitality
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2710/99553001/52771515/IN/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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