Property & Charges Manager
Hemel Hempstead
£56,511
Are you a detail focused housing professional who takes pride in getting things right the first time?
If accuracy, compliance, and delivering excellent service are what drive you, we would love to welcome you to our Business Support team as our new Property & Charges Manager.
In this pivotal role, you will take ownership of rent and service charge management, ensure our property data is always accurate, and keep lease administration running seamlessly. Your expertise will help us maintain high standards and deliver a service our customers can trust.
What You Will Be Doing
Setting and managing rents and service charges, ensuring everything meets legal and policy standards.
Keeping our property database accurate and up to date, with strong controls in place.
Working closely with Finance, Housing, and Asset Management teams to keep everyone aligned.
Producing annual rent budgets, service charge notifications, and leasehold accounts.
Supporting new developments with service charge estimates.
Liaising with solicitors on leases and legal documentation.
Managing property charging data and building strong relationships with internal and external partners.
What We Are Looking For
Strong Excel and data analysis skills.
Knowledge of social housing regulations, leases, and rent/service charge legislation.
Great communication and organisational skills, with a knack for problem solving.
Experience leading a small team and working collaboratively across departments.
Why Join Hightown?
Be part of a forward thinking organisation committed to resident wellbeing and housing quality.
Work alongside passionate professionals in a collaborative, supportive environment.
Enjoy opportunities for professional development, including support for qualifications.
Make a real difference in the lives of our residents.
33 days of annual leave including Bank Holidays.
Hybrid working with minimum 2 days onsite after induction period.
Competitive Salary £55,511 per annum for a 35-hour week.
Monthly Attendance Bonus
Life Assurance: Cover three times your annual salary.
Discounts and Savings with High Street and online retailers.
Free On-site Gym Access
We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.
Hightown is an Equal Opportunities & Disability Confident Employer