University Hospitals of Morecambe Bay NHS Trust
Occupational Health Administrator
The closing date is 20 November 2025
The Occupational Health Administrator plays a vital role in supporting the Occupational Health & Wellbeing service at University Hospitals of Morecambe Bay NHS Foundation Trust. This Band 3 position is responsible for delivering high‑quality administrative and clerical support, ensuring the smooth operation of departmental processes and contributing positively to the team's objectives.
The post holder will act as a key point of contact for staff and clients, managing communications, booking appointments, maintaining accurate records using the OH database, and supporting the day‑to‑day running of the service. Strong organisational skills, attention to detail, and the ability to work independently with minimal supervision are essential.
This role requires a sound understanding of confidentiality, data protection and NHS systems, along with proficiency in Microsoft Office applications. Experience in a healthcare setting and familiarity with Occupational Health services are desirable. The successful candidate will demonstrate excellent communication skills, a proactive approach to problem‑solving, and a commitment to continuous personal and professional development.
Main duties of the job
The Occupational Health Administrator is responsible for delivering a wide range of administrative and clerical support to the Occupational Health & Wellbeing service. This includes acting as the first point of contact for clients and staff, managing face‑to‑face, telephone and email communications in a professional and confidential manner. The role involves booking and managing appointments using the Occupational Health database, coordinating diaries, and ensuring that all scheduling aligns with departmental targets.
The post holder will handle incoming and outgoing correspondence, prioritising and triaging communications to appropriate team members. They will maintain accurate and up‑to‑date records, ensuring data integrity and confidentiality in line with GDPR and Trust policies. General office duties such as photocopying, scanning, and maintaining stationery supplies through the Trust's procurement system are also part of the role.
Additionally, the administrator will contribute to the upkeep of the department's digital filing systems, including the Occupational Health OneDrive. They will support the team by providing cover during staff absences and undertaking additional administrative tasks as required. The role also includes attending mandatory training, participating in annual appraisals, and identifying personal development needs to support continuous improvement and service quality.
About us
We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal – as well as a number of community healthcare premises including Millom Hospital and Queen Victoria Hospital in Morecambe.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant‑led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, supporting non‑life‑threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day‑case and inpatient surgery, and additional local outreach services across Morecambe Bay.
Person Specification
Education and Qualifications
* A‑level or equivalent acquired through experience
* 5 GCSEs Grade A‑C including English
* Relevant experience working within NHS environment
Experience
* Experience of undertaking a range of administrative duties
* Experience of working in a health care environment
* Good working knowledge of Microsoft Office applications
* Experience of using a patient database
Skills, ability and knowledge
* Sound understanding of the NHS and the role of data protection in healthcare
* Working knowledge of MS Office products, including Word, Excel, Outlook and SharePoint
* Evidence of good, clear communication skills
* Good organisational skills, with strong attention to detail
* Able to work under own initiative with minimal supervision
* Knowledge of SEQOHS and its importance to Occupational Health Services
* Knowledge of Occupational Health and the role OH plays in a healthcare environment
Personal Qualities
* Demonstrates a commitment to team working
* Evidence of continuous learning and personal development
* Willingness to adapt and change as the role evolves
* Self‑motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Morecambe Bay NHS Trust
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