Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team.
As a Shift Manager you will be required to achieve depot objectives relating to
1. Operational Performance
2. Compliance to all company and legislative requirements
3. Financial targets and objectives
4. Delivering outstanding customer service
5. HR tasks and responsibilities
You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.
Other key accountabilities will be;
6. Ensure Collection Service targets are achieved
7. Ensure depot targets for Early Volume are achieved
8. Ensure company target for Collection ETAs is achieved
9. Ensure company target for Saturn Success is achieved
10. Ensure all relevant systems and reports are analysed and updated in a timely manner.
Qualifications
What we’re looking for ;
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
11. You will have strong communication skills with the ability to inspire, motivate and manage a team.
12. Decisive and effective decision-making, problem resolution and time management skills.
13. Demonstrate high levels of resilience, self-motivation and flexibility.
14. Excellent computer skills with the ability to use Google chrome applications
15. The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
16. You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
17. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
18. Holiday trading
19. Enhanced maternity and paternity package
20. Free life assurance of 4 x salary on joining the pension scheme
21. Health Kiosks visiting every location
22. Vitality at Work
23. Free On Site Parking
24. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
25. Milestone Days off to celebrate with your family and friends
26. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses