Job Summary
Woking and Sam Beare Hospice In Patient Unit is looking for a passionate dynamic and enthusiastic Health Care Assistant to join our incredible team.
Here at the hospice, we pride ourselves on giving exceptionally high standards of care to patients and their families through some of the most challenging times of their lives. In our IPU, in their own homes and in our Wellbeing Centre. Our charity-based service specialises in palliative and end of life care for patients with complex life limiting illnesses who live in the North-West Surrey area.
Some of the ways we provide such high standards is through fantastic staff to patient ratios that leave our patients and families feeling like they are always a priority. As well as our environment which is clean, warm and homely to ensure all that come through our services feel safe and comfortable.
In addition to the wonderful environment, we have a keen focus on education and development. Our education team support excellent training sessions taught by our in-house experts. Furthermore, our staff are encouraged and supported to increase their professional skills through courses and university modules.
Recent examples of our commitment to developing our team include:
* NA to RN apprenticeships
* HCA to NA apprenticeships
* CNS supported and developed to join our medical team as a Non-Medical Prescriber/ANP
* Staff Nurse to Senior Staff Nurse
* Senior Staff Nurse into Clinical Nurse Specialist positions in our community team.
Main Duties
"A beautiful setting, warm friendly staff and colleagues, and the gratitude of the patient's and their families fuel my energies to keep going with a challenging role. What we do is not easy but its very worthwhile".
Clinical Colleague
A successful Health Care Assistant will be:
* Caring and compassionate
* Willing to develop their knowledge and skills
* Experience of palliative care is desirable but not essential as we can offer support through our training and development programme
* To have excellent communication and interpersonal skills
* Having a can‑do, enthusiastic attitude.
Candidate Profile
A successful candidate will have:
* Willingness to work towards Care Certificate or NVQ 3 (QCF Level 3 or equivalent)
* Experience of caring for patients in a health or social care setting
* Experience of working as part of a team
* Disclosure and Barring Service Check
About Us
This role is Band 2-3 depending on experience and qualification. All successful candidates employed into Band 2 are encouraged to complete the Care Certificate within 6-12 months of employment, which would offer the opportunity to develop into the Band 3 role.
Clinical Staff Benefits
* Annual Leave: 27 days rising to 29 days after five years service, rising to 33 days after 10 years service.
* Flexible Working: We fully support flexible working opportunities including working part time depending on the role.
* Free Parking: Free parking is available.
* Discounted Complementary Therapies: Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days.
* Blue Light Discount Card: Staff can apply for a Blue Light card that offers discounts across 15,000 retailers.
* On Site Cafe: Our Garden Cafe based at the Hospice in Goldsworth Park offers a range of hot and cold food options including sandwiches and jacket potatoes.
Job Responsibilities
To work under the direction of a Registered Nurse both independently and as part of a multi‑disciplinary team to deliver holistic, high quality care to palliative and end‑of‑life care patients, their carers and relatives in the Community and /or on our Inpatient Unit.
To participate in a seven day per week operational service including days and nights. Full/part time applications considered.
Person Specification
Personal Qualities
* Excellent interpersonal and communication skills
* Ability to work collaboratively as part of a team
* Self‑motivated and confident approach
* Motivated, flexible, and adaptable individual
* Ability to work flexibly over a 7‑day period
* Willingness to work unsocial hours including weekends and nights if required
Experience
* Experience of working in a multi‑disciplinary team
* Knowledge of palliative care or relevant experience
* Knowledge of national, regional and local policy in relation to quality standards, targets and improvement initiatives
Qualifications
* Care certificate, NVQ 3 – QCF Level 3 or equivalent
* Band 2 working towards care certificate
Skills
* Excellent interpersonal and communication skills
* Ability to motivate and inspire others
* Ability to form and maintain professional working relationships
* Calm, organised, flexible, approachable, enthusiastic and punctual
* Good working knowledge and application of the MS Office packages
* Effective time management and organisational skills
* Able to manage difficult situations effectively
* Demonstrates a flexible approach to patterns of working
* Ability to work autonomously and in a team
* Ability to respond to changes in patient conditions
* Ability to prioritise a patient's care needs
Desirable
* Experience of working in a palliative care setting
* Experience of working with patients with a life‑limiting illness and end‑of‑life care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Key Details
* Band: 3
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Flexible working
* Job location: The Goldsworth Park Centre, Woking, Surrey, GU21 3LG
* Reference number: B0107-25-0031
* Posted on: 21 November 2025
Employer Details
Woking & Sam Beare Hospices
The Goldsworth Park Centre, Woking, Surrey, GU21 3LG
Website: https://wsbh.org.uk/
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