Overview
We are seeking an experienced and dynamic Operations Manager to oversee and enhance our operational processes. The ideal candidate will be responsible for ensuring efficient day-to-day operations while driving continuous improvement initiatives. This role requires a strategic thinker with excellent leadership skills, capable of managing teams and collaborating across departments to achieve organisational goals.
Responsibilities
* Managing all aspects of all site operations on a day to day basis.
* Maximising all revenue streams across all departments.
* Ongoing development of departmental management and all staff through training, teamwork and communication.
* To be a focal point for customer feedback and action accordingly.
* Working alongside the Cluster General Manager to plan, implement and achieve the strategic plans and forecasts for the site within a specific time-frame.
* Recruit, train, appraise and develop managers and staff.
* Oversee rotas and manage staff costs.
* Budgetary responsibilities with Finance Department.
* Profit and Loss responsibility.
* Cost/Purchasing Control.
* Ensure that all SOPs and company standards are met with 100% consistency.
Requirements
* Proven experience in an operations management role or similar capacity.
* Strong leadership skills with the ability to motivate and develop teams.
* Excellent analytical and problem-solving abilities.
* Proficient in project management methodologies and tools.
* Exceptional communication skills, both verbal and written.
* Ability to work under pressure and adapt to changing priorities.
* Knowledge of relevant industry regulations is advantageous.
* Flexible in working time
* Honest and trustworthy
We welcome applications from candidates who are passionate about driving operational excellence and are eager to contribute to our team's success.
Job Type: Full-time
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Hermitage RG18 3BL: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Operations management: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Hermitage RG18 3BL (preferred)
Work Location: In person