BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you’ll do
1. Understand customer needs and support the external Account Manager
2. Use CRM and Sales Hub systems to generate leads and sales opportunities
3. Manage customer enquiries from first contact to invoice
4. Recommend products and alternatives to maximise sales
5. Achieve personal sales targets while managing margins
6. Build strong relationships with customers and suppliers
7. Provide a central point of contact for customer queries
8. Maintain accurate sales and credit documentation
9. Support stock takes when required
10. Always work safely and follow company procedures
What we’re looking for
11. Confident communicator with a customer-focused mindset
12. Strong sales awareness and desire to succeed
13. Experience in a phone-based or customer service role is helpful
14. Organised, proactive and able to prioritise
15. Comfortable working independently and in a team
16. IT literate with good numerical skills
17. Product knowledge is desirable but not essential
No experience? No problem.
We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.
What you’ll get
18. Competitive salary plus bonus (bonus is up to £1,500 per year)
19. Monday - Friday working hours (no weekends or late evenings)
20. 22 days holiday + bank holidays
21. Full training and development opportunities
22. Pension, life assurance and share schemes
23. TP Group employee discounts
24. Health, wellbeing and family-friendly benefits
25. Flexible working options are available and encouraged.You be you, it makes us, us.
26. Clear career progression
Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.