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Director, customer account manager

ECS Resource Group
Customer account manager
Posted: 23 May
Offer description

Account Director – IBM Solutions (Power Systems / Enterprise Infrastructure) Location: United Kingdom (Remote / Travel)
Package: 75-100K Basic + highly competitive Bonus and Benefits

Summary
We’re looking for a high-performing Account Director with a proven track record in new business, predominantly having sold IBM solutions, particularly across the IBM Power ecosystem (Power Systems, AIX, IBM i) and wider enterprise infrastructure.
This role sits within a sales-driven, business development environment, focused on winning new business, growing strategic accounts, and delivering complex, high-value IT solutions into enterprise customers. You’ll play a key role in helping organisations modernise mission-critical systems through consultative, solution-led sales.

Responsibilities
Drive new business development, identifying and securing opportunities within target accounts
Build, manage, and convert a strong sales pipeline aligned to revenue targets
Develop and execute strategic account plans to grow existing and new clients
Sell IBM Power Systems and associated infrastructure solutions as part of transformation programmes
Engage customers around Legacy modernisation (IBM i / AIX environments) Hybrid cloud and infrastructure transformation Performance, resilience, and optimisation
Deliver consultative sales engagement, aligning client challenges to IBM-led solutions
Prepare and present proposals, business cases, and solution presentations
Manage complex, multi-stakeholder sales cycles through to close
Build strong relationships with senior business and technical stakeholders
Collaborate with internal teams and partner ecosystem to deliver solutions
Maintain accurate pipeline, forecasting, and CRM records

Key Skills & Experience
Essential: Proven experience selling IBM solutions (Power Systems, IBM i, AIX, or wider IBM infrastructure)
Strong background in enterprise IT sales, including:
Servers / infrastructure (IBM)
Storage and data solutions
Cloud and hybrid environments
Track record of achieving revenue targets and driving new business
Experience managing high-value, complex deals
Strong understanding of enterprise infrastructure and modernisation strategies
Excellent communication, negotiation, and relationship-building skills
Ability to engage confidently at C-level and technical stakeholder level
Highly organised, self-motivated, and capable of managing a full sales lifecycle
Experience with CRM systems (e.g. Dynamics, HubSpot)

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