Job Description
Job Purpose
Provide clear leadership and strategic decision making. Oversee Branch operational efficiency, financial performance and strategic growth.
Key duties and responsibilities
1. Support and contribute to strategic initiatives that drive the Branch and company-wide improvements.
2. Work with the Operations Manager when managing daily operations across the team, ensuring smooth and efficient workflows.
3. Be the key point of contact for the Operations Manager and other department/branch heads and assist in trouble shooting and problem solving through to fruition.
4. Plan, prepare month-end reports and monitor annual budget month-on-month with the Group Operations Director UK&I.
5. Maintain standards of Health and Safety, hygiene and security in the work environment.
6. Monitor productivity, KPI’s analyse performance. Develop strategies and objectives to maximise customer service, productivity, growth, planning and cost control for the Branch.
7. Oversee Profit & Loss (P&L) responsibilities, maintaining existing revenue streams and identifying new opportunities for growth.
8. Build and maintain strong relationships with customers and third-party suppliers to support seamless operations.
9. Lead team performance management, including conducting Performance Development Plans (PDPs).<...