Overview
As a Venue Host at Cairn Group, you'll be the face of our event space—welcoming guests with warmth and professionalism and ensuring every detail of their experience runs smoothly from start to finish. You'll take responsibility for reception duties and guest liaison during meetings and events, create and deliver welcome packs, check in attendees, and provide friendly, responsive service throughout the day. You will also ensure the venue is set up to the highest standards, assist with opening and closing procedures, conduct regular checks for cleanliness and readiness, and prepare accurate invoices to support financial transparency.
About You
* A Hospitality Hero - You make guests feel welcome from the moment they arrive, creating a positive and lasting impression.
* A Service Superstar - You check in with guests throughout their event to ensure everything is running smoothly and adjust as needed.
* A Team Player - You collaborate with colleagues across departments to ensure events are seamless and stress-free.
* Cool Under Pressure - You stay calm and proactive when things get busy, responding to requests with professionalism and speed.
* A Polished Professional - You take pride in your appearance, presentation, and communication with guests and team members.
* Proactive & Organised - You plan ahead, manage time well, and focus on the details that ensure great service and smooth operations.
Are you ready to grow your career in hospitality? Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values — Respect, Integrity, Sustainability, and Excellence (RISE) — are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future for our business, our communities, and the planet. We work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits & Incentives
* Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
* Stay, Relax and Recharge: Enjoy discounted stays across our venues. Treat yourself or bring your friends and family along for a well-earned break.
* Delicious Discounts: Discounts off food and drinks across our hotels, bars and restaurants.
* Spa Discounts: Exclusive wellness offers at our spas and leisure clubs.
* Retail, Cinema & Fun Discounts: Savings on shopping, cinema trips and days out.
* Rise with Us: Apprenticeships to leadership programmes to help you grow your career.
* Superstar Awards: Monthly recognition for team members who showcase our values and bring hospitality to life.
* Long-Service Awards: Milestone recognition with extra annual leave from one year of service.
* Recommend a Friend: Earn a bonus when they join the team.
* 24/7 Support: Confidential Employee Assistance Programme available anytime, anywhere.
* Pension Scheme: Plan for your future with a pension designed to provide long-term security.
* Year-Round Incentives: Ongoing incentives, challenges, and perks throughout the year.
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