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iCaSH Cambridgeshire (Huntingdon) – Administration Assistant – 15hrs weekly, Band 2
An exciting opportunity has arisen for an enthusiastic, committed and experienced Administration Assistant, Band 2, to provide a high-quality service to the community who use the Integrated Contraception and Sexual Health (iCaSH) Services across Cambridgeshire.
This is an exciting permanent opportunity for an experienced Administration Assistant part time within the iCaSH Cambridgeshire Service in Huntingdon. We are looking for an enthusiastic person who has ‘front of house’, call taking and appointment booking experience, with a demonstrable ability to develop a warm and welcoming rapport with people who use our services.
You have a keen eye for detail and have an understanding of the sensitivity and confidentiality involved in the delivery of a contraception, sexual health and HIV service.
The service operates Monday to Friday, with evening clinics each week. We also provide outreach services. You must be willing to work across all parts of the service where appropriate.
You will be part of a dynamic team who ensure the efficient and effective use of available resources, in meeting the contraception, sexual health and HIV care and treatment needs of people in and around Cambridgeshire.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after the 21st July 2025.
Facilitate communication with patients booking of appointments for clinics via relevant contact methods for example, answering calls for our 0300 telephone line, online booking, direct messaging and chat functions, using the clinical system and other local booking/waiting list processes.
Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.
Maintain accurate patient records both manual and electronic in accordance with the organisation’s Record Keeping Policy.
Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.
When required; receive, sort, distribute and dispatch all mail, ensuring all outgoing mail is appropriately processed and ready for collection at the appropriate time.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
For further details / informal visits contact: Name: Dawn Johnson Job title: Clinic Nurse Manager Email address: dawn.johnson3@nhs.net
Alternative Contact
Service Support Lead - Nadine De Pasquale: nadine.depasquale@nhs.net
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Part-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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