Overview
Job Title: Housing Support Worker
Location: Based within the central office in Luton with regular travel required around multiple community based locations
Salary: £24,500
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.
Responsibilities
* Conduct proactive outreach with participants to develop personalised support plans for housing and long-term housing options, including accessing private rental listings and understanding tenancy application processes.
* Help participants navigate available resources (benefits and support services), advocate for their needs, and empower them to take ownership of their housing journey.
* Work closely with the Landlord Liaison Officer to bridge the gap between participants and private landlords and achieve prevention and relief outcomes.
* Assist participants to remain in provided accommodation and support tenancy sustainment and successful transitions into permanent housing.
* Keep case files up to date with activities and documents; escalate high risks or high needs to the management team.
About you / Qualifications
* Experience of working with people of complex backgrounds and/or a good understanding of the sector.
* Understanding of the housing and social needs of people with multiple and complex needs.
* Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living.
* The ability to influence and negotiate positive outcomes with others.
* Excellent interpersonal skills, both written and oral; ability to form and build effective relationships and rapport with others.
* The ability to work proactively to make decisions, to deal with challenges and provide a solution-focused approach using initiative.
* Flexibility of working patterns, responding to the needs of the service and participants.
* Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
* 25 days (Full time equivalent) annual leave, increasing with the length of service
* Employer Pension Contribution
* Eligibility to register with Blue Light Discount Card
* Access to discounted tickets for music events, shows, sports and more
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
* Training and Development, including access to courses, upskilling, and progression plans
* Employee Assistance Programme, including counselling
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* EDI Ambassador programme
* Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
* Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
* We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
* SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change. Further details can be found on our website: Theory of Change - Social Interest Group - Social Interest Group.
Note
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience. The organisation approaches emerging issues with empathy and sensitivity.
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