Position
Regional Housing Officer – 6 Months Temporary
Location
Bournemouth, Hampshire and Weymouth – Remote and Home working
Hours
35 contracted hours per week
Salary
Up to £35,047.12 per annum (depending on experience) plus £2,280 per annum car allowance, pro rata
Closing Date
08 June 2026
Job Reference
5059
As travel is a requirement of the role, a full current driving licence and access to a vehicle is essential.
About the Role
This is a 6‑month temporary opportunity to work as a Regional Housing Officer within Advance, a specialist supported housing association. In this role you’ll provide safe, secure and well‑managed homes across Bournemouth, Hampshire and Weymouth, with flexibility for some home working. You’ll manage a varied portfolio of rented and shared ownership properties and work closely with customers, colleagues, local authorities and support providers to ensure sustainable tenancies and high‑quality homes.
What you’ll do
* Manage a patch of properties, ensuring homes are safe, compliant and ready to let
* Work closely with customers, support providers and local agencies to create positive tenancy outcomes
* Carry out viewings, sign‑ups and tenancy visits, supporting customers to maintain their homes
* Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required
* Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism
* Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met
* Support customers with welfare benefits, mutual exchanges and accessing wider services
* Promote tenant involvement, events and community investment initiatives
What we’re looking for
* Experience in housing management and knowledge of relevant legislation
* Confident working with diverse customers, including those with mental or physical disabilities
* Strong communication, relationship‑building and problem‑solving skills
* Ability to use housing databases (Open Housing or similar) and produce clear reports
* Someone who brings our PRIDE values – Partnership, Respect, Inclusion, Drive, Efficiency – to life
* GCSEs in Maths and English (or equivalent); enhanced DBS required
Benefits of working for Advance
* Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part‑time hours)
* Sector specific training as part of induction plus opportunities for professional development
* Access to Perks at Work discounts
* Long service awards payable in 5‑year increments
* Golden Hello/refer a friend up to £500
* Cycle to work scheme
* Access to Employee Assistance Programme
* Free DBS
* Excellent opportunities to progress your career within Advance
* Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold)
Equality, diversity and inclusion
We are an equal opportunities employer who values its staff and the difference they make to their customers. We are committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Safeguarding
Safeguarding is embedded in our organisational culture. It is the responsibility of all staff and partners. If you have any concerns about the welfare or safety of someone we support, please get in touch. (Contact: Ryan Brummitt, Executive Director of Support, emails separate.)
Contact
For more information about the role please contact Stephen Allen at stephen.allen@advanceuk.org.
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