Are you passionate about delivering high-quality housing services and making a real difference in local communities?
Global Highlandlooking to support their client in the sourcing of an experienced and motivated Technical Officerto join their team. Youll play a key role in ensuring their homes are safe, efficient, and ready for new tenantsmaintained to the highest standards and in line with regulatory and compliance requirements.
What Youll Be Doing:
* Coordinating and inspecting repairs and void works across our clients homes and properties
* Ensuring timely completion of works to a high standard, providing value for money
* Carrying out inspections, diagnosing building defects, and preparing reports
* Supporting the delivery of planned maintenance and stock condition surveys
* Monitoring and managing contractor performance and ensuring compliance with health and safety legislation
* Recording tenant interactions and property data using internal systems (Civica CX, Asprey)
* Supporting tenants with property-related issues such as damp and mould, ensuring a responsive and customer-focused service
What Were Looking For:
* Educated and experienced in a construction or building-related discipline
* Trade qualification or equivalent construction-related certification
* Minimum of 3 years experience in a construction or maintenance environment
* Proven experience in building inspections and diagnosing defects
* Experience contributing to housing maintenance and repairs programmes
* Background in delivering high-quality, customer-focused services
Essential Skills & Knowledge:
* Strong understanding of building technology, contracts, drawings, and specifications
* Excellent organisational and time management skills
* High standard of written communication and report writing
* Proficient in Microsoft 365 and cloud-based applications (Word, Excel, Project, PowerPoint)
* Confident working independently and as part of multi-disciplinary teams
* Understanding of health and safety legislation, including CDM
* Ability to prioritise a diverse workload and meet tight deadlines
* Strong financial awareness, including budget preparation and cost control
* Knowledge of SHQS, EESSH, and regulatory frameworks within housing
Personal Attributes:
* Professional, confident, and calm under pressure
* Strong attention to detail with disciplined record-keeping
* Pragmatic problem solver with negotiation and influencing skills
* Committed to good governance and continuous improvement
* Passionate about Environmental, Social and Governance (ESG) standards
* Flexible approach to working hours and duties
* Full UK driving licence with ability to travel across the Highlands
Desirable Criteria:
* HNC or HND in a relevant subject
* Professional membership of a construction or housing-related industry body
* Additional housing-related qualifications
* Knowledge of Scottish social housing regulation and planning requirements
* Experience in the social housing sector, particularly in repairs and voids
* Understanding of building regulations, planning, SHQS, EESSH, and CDM regulations
* Capable of motivating contractors and teams
* A genuine interest in housing and community development
If you are interested in discussing the above whether that's on a temporary or permanent basis please contact Lyndsey at Global Highland for a confidential conversation.
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