Due to expansion in our team we are looking to hire an Accounts Receivable Analyst with fluent German language capability to join the team. Reporting to the Accounts Receivable Manager, the role is responsible for performing Collection and Cash application activities and running and reviewing reports. This role will provide customer support around payments and investigate opportunities to improve customer satisfaction. It will also support ad hoc queries, projects and continuous improvement initiatives. For payment issues and escalations, this role will liaise with collection agencies and with the CSL Sales and Customer Service Teams.
Responsibilities
1. Run aging reports and review AR balances
2. Resolve non-payment issues with customers
3. Liaise with collection agencies where applicable
4. Liaise with the Sales or Customer Service teams for payment escalations
5. Process write-offs once approved
6. Respond to ad hoc customer queries
7. Liaise with Customer Service on customer queries
8. Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction
9. Apply cash to customer accounts according to remittance instructions, in line with policies and procedures
10. Research remittance errors (including analysing any deductions self-applied by the customer) and escalate
11. Process manual credit / invoices, in line with policies and procedures
12. Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit)
13. Support ad hoc projects or continuous improvement activities
Skills & Experience
14. 2+ years’ experience in accounting and finance including Accounts Receivable, Cash Applications and Collections
15. Must be fluent in the German language and written
16. Sound interpersonal skills and some ability to influence
17. Ability to think through ambiguous issues
18. Effective decision making and priority setting
19. Strong drive for results
20. Ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally
This role is based out of our Financial Shared Service Centre, Speke, Liverpool.
This is a hybrid role, requiring 3 days per week working onsite in Liverpool
We look forward to receiving your application for this exciting position
About CSL Seqirus
CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at .
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