Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: familiar and confident with various marketing techniques, including digital and social media experienced in writing and speaking clearly someone who puts people first, and understands why great customer service matters skilled in working with IT (including Microsoft Office) good at solving problems, and able to work on your own initiative Additional criteria for all other applicants:good digital and social media skillswell organised and able to manage multiple priorities and varying pressures to meet measurable targets and deadlinesexperience with supervising and motivating volunteerCommunications & Marketing OfficerEach property in the Gloucestershire Group is unique and you will have the opportunity to get to know each site and work with the individual teams, particularly those colleagues who manage Visitor Experience. You will be based at Chedworth Roman Villa and managed by the Property Operations Manager at Chedworth. You will work alongside the Senior Marketing and Communications Officer based at Hidcote. There is a strong sense of community at each property and you will find a culture of collaboration and support across the Group. You will be working with the Senior Communications and Marketing Manager who will create an annual plan for each property. Your role will be the delivery of that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas. Your day-to-day work may cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases. You'll be working closely with your colleagues across the Portfolio and the Trust's regional advisers, making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 14th December 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168354IRC168354CheltenhamPermanent p/t (15 hrs pw)Ends: Dec 14th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. As a Communications and Marketing Officer for the Gloucester Group of properties which include Hidcote, Snowshill Manor and Garden, Chedworth Roman Villa, Newark Park and Westbury Court Garden, you'll be responsible for letting people know about these places, and how they can visit. People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. Salary: £10,717.20 pro rata (FTE £26,793 per annum)Contract: PermanentHours/working pattern: Part-time, 15 hours per weekChedworth, Yanworth, Cheltenham, GL54 3LJCompliance.Eligibility to Work in the UK13.74 per hour