Looking for an experienced HR Business Partner to join a fast-paced, people-focused business operating across 120+ sites in the UK. This is a fantastic opportunity to make a real impact in a family-owned organisation where decisions are made quickly, and your voice matters.
What you’ll be doing:
* Partnering with operational leaders across multiple sites to deliver a proactive, solutions-focused HR service.
* Driving key HR initiatives including culture & values projects, recognition & engagement, and talent planning.
* Managing ER cases, performance management, and supporting managers with employment law compliance.
* Leading on reward and recognition strategies to enhance employee experience.
* Supporting organisational change and ensuring people are in the right roles to drive business success.
What we’re looking for:
* 5+ years’ experience in a generalist HR role within retail, hospitality, or multi-site environments.
* Strong knowledge of UK employment law and upcoming legislative changes.
* Proven experience in ER case management and performance improvement.
* CIPD Level 5 (desirable, not essential).
* A proactive, approachable HR professional who thrives in a fast-paced, collaborative environment.
What’s on offer:
* Salary: £40,000 – £50,000 (flexible for the right person)
* Bonus: 10–15% (company & individual performance)
* Benefits: Car allowance (considered), healthcare, pension, laptop, phone, parking
* Regular team events and a supportive, close-knit culture
* Family-owned business – no shareholders, no red tape
* Real opportunity to shape culture and make an impact
* Work closely with senior leadership and owners
Next steps:
* 1st stage: Teams call with HR Lead
* 2nd stage: Interview with HR team
* 3rd stage: Meeting with business owner
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
About the job
Contract Type: Permanent
Specialism: Human Resources
Focus: HR Generalist
Industry: Hospitality and Catering
Workplace Type: On-site
Experience Level: Mid Management
Location: Ruislip
Senior title and location details updated for clarity.
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