Overview
Role: Homelessness Prevention & Solutions Officer
Location: Harrow Civic Hub, Forward Drive, HA3 8NT
Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow)
Contract: Temporary – Initial 3 months, with potential for extension
Hours: 36 hours per week, Monday to Friday
Work Style: Hybrid working
Rate: £29.51 per hour (Umbrella PAYE)
Pertemps Recruitment Partnership is seeking a detail-oriented and proactive Homelessness Prevention & Solutions Officer to join the Housing Team at Harrow Council. This is a frontline role focused on preventing homelessness, resolving housing crises, and arranging both temporary and long-term accommodation for households in need. Please note that the successful candidate must have a valid UK driving licence, access to a car, and business insurance.
Responsibilities
* Proactively assess homelessness cases to identify prevention opportunities
* Work directly with individuals and families facing housing crises
* Provide tailored advice in accordance with the Homelessness Reduction Act 2017
* Develop and implement Personalised Housing Plans (PHPs)
* Liaise with landlords, support services, and internal departments to secure suitable housing solutions
* Arrange temporary and settled accommodation as required
* Maintain accurate case records and ensure compliance with statutory duties
Requirements
* Experience in a similar housing or homelessness role within a local authority
* Strong knowledge of housing legislation, including the Housing Acts (1985, 1996), Homelessness Act 2002, and Homelessness Reduction Act 2017
* Good understanding of housing benefit rules, welfare systems, and the private rented sector
* Familiarity with illegal eviction processes, court possession proceedings, and homelessness prevention tools
* Excellent communication, case management, and customer service skills
* Ability to manage a varied caseload independently
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