Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.
This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.
Key Responsibilities
* Handling customer requirements via telephone, email, and e-commerce platforms
* Processing customer enquiries and orders using an in-house Navision system
* Providing internal support to Regional Sales Managers
* Managing customer accounts and providing professional advice and assistance relating to products and services
* Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
* Maintaining accurate customer records and order information
* Delivering excellent customer service while identifying opportunities to support sales growth
Ideal Candidate
* Previous experience in a customer service, internal sales, or sales support role
* Excellent communication and interpersonal skills
* Strong organisational skills with the ability to manage multiple tasks effectively
* Good attention to detail and a proactive approach to problem solving
* Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel
* Ability to work independently and as part of a team
Working Hours
Monday to Friday, with a choice of the following shifts:
* 8:00am - 4:00pm
* 8:30am - 5:0pm
* 9:00am - 5:30pm
Salary
Competitive salary offered, dependent upon skills and experience.
Contract
This is a temporary-to-permanent opportunity with an immediate start available for the successful candidate.
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