Engineering Manager (Intune & macOS Device Management)
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Who We Are
At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As an Engineering Manager, you will lead and grow the Intune and macOS engineering teams, driving the roadmap, governance, and operational excellence of device management services across a global enterprise‑scale environment.
Key Responsibilities
Leadership & Team Management
* Manage and develop the Intune and macOS engineering teams, providing direction, coaching, and performance feedback.
* Lead global teams across multiple geographies and time zones, not limited to local office‑based management.
* Define and drive the roadmap for device management services in alignment with enterprise priorities.
* Promote best practices in automation, zero‑touch provisioning, and user experience.
Technical & Operational Oversight
* Oversee the design and implementation of Intune device policies, compliance standards, and Conditional Access.
* Oversee JAMF Pro operations including macOS baselines, enrollment, and integration with identity/security platforms.
* Ensure security integration with Microsoft Defender, Apple frameworks, and compliance requirements.
* Handle escalations and provide guidance on complex technical issues.
* Ensure all environments supported are enterprise‑scale (>10,000 endpoints).
* Drive automation and remediation via scripting (PowerShell required).
Governance & Collaboration
* Ensure device management practices meet global IT and security standards.
* Partner with asset management, procurement, and finance teams to support lifecycle planning, cost allocation, and demand forecasting.
* Maintain consistent documentation, processes, and governance across teams.
Stakeholder Engagement
* Act as the main point of contact for senior stakeholders regarding device management services.
* Work closely with IT operations, cybersecurity, and vendors to ensure service delivery and stability.
* Be available outside standard business hours as required; this role is not strictly 8‑5.
Qualifications
Who You Are
* 10+ years of experience in enterprise endpoint/device management, with at least 5 years in a managerial or leadership role.
* Strong technical background in Microsoft Intune (Autopilot, compliance, Conditional Access, Defender integration) and macOS/JAMF (policy management, automation, Apple Business Manager integration).
* Demonstrated experience managing enterprise‑scale environments (>10,000 endpoints).
* Hands‑on expertise in automation and diagnostics using PowerShell.
* Experience leading distributed/global technical teams.
* Strong communication and stakeholder management skills.
* Ability to balance technical priorities, user needs, and cost management.
Preferred Certifications
* Microsoft Certified: Endpoint Administrator Associate (MD‑102)
* JAMF Certified Admin or Expert (JAMF 300 or higher)
* ITIL v4 Foundation
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences.
What You Can Expect
With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, relationships, and value. Kyndryl cares about your well‑being and offers benefits that reflect the diversity of our employees. Our learning programs provide access to the best industry certifications, and our company‑wide volunteering platform supports philanthropy.
Get Referred!
If you know someone who works at Kyndryl, select ‘Employee Referral’ during the application process and enter their contact’s Kyndryl email address.
Location
London, England, United Kingdom
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