Sales Exec
Irthlingborough, NN9
Monday to Thursday - 0800 - 1730
Friday - 0800-1700
Salary: £25,500 - OTE £32,100
Interaction is recruiting for a Sales Exec for our client based in Irthlingborough. Working for a company
that provides safety training and assessments.
This is a customer facing role and the successful candidate will have responsibility for generating new business as well as managing an allocated group of customers.
You will be responsible for driving revenue growth by prospecting and qualifying leads, nurturing customer relationships, and closing sales over the phone or via email.
You will form close relationships with key decision makers to increase customer loyalty and drive revenue growth.
This role is vital to the growth plans set out by the company and will play a crucial part in ensuring that training are successfully delivering on service level agreements for our clients, meeting or exceeding targets and protecting and retaining revenue.
The position offers an exciting opportunity for any individual looking to join an organisation where they will benefit from full training, mentoring and development and enjoy career progression within a fast-growing organisation.
Duties:
Prospect and qualify leads through outbound cold calling, email campaigns, and other lead generation techniques
Contact allocated accounts to increase bookings to both open and dedicated training courses in-line with customer development plans.
Responding professionally and within agreed timescales to all enquiries by telephone and email or any other tool as required.
Offering advice and guidance on our training portfolio and related industry certification schemes.
Adapting standard processes to suit individual client needs.
Manage sales pipeline and opportunities in CRM software, ensuring accurate and up-to-date data.
Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.
Nurture customer relationships through ongoing communication and proactive engagement ensuring that customer satisfaction results in repeat and expansion business.
Build close relationships with key decision makers to ensure customer loyalty and increase market share.
Identify customer training requirements, generate quotes and where necessary process bookings alongside the processor.
Promote new products and services to account base as required.
Meet and surpass any relevant role related SLA targets and KPIs, as required.
To be considered:
Experience of telesales in a business-to-business environment.
Knowledge or experience of the construction and/or training/education sector would be beneficial but is not essential.
IT literate with knowledge and experience in Microsoft office programmes such as Word, Excel, PowerPoint and Outlook. Experience of using databases and CRMs is desirable, but training will be provided.
Excellent customer service and people skills, with a hands on and customer centric approach.
Ability to deliver in a highly targeted sales role and develop effective working relationships with colleagues at all levels.
Strong time management skills along with the ability to be organised and plan and prioritise tasks.
Excellent literacy and numeracy skills, along with a high level of attention to detail and high level of accuracy.
Self-motivated and can work effectively, both independently and as part of a team.
Benefits:
Annual leave - 25 days holiday, plus bank holidays
Workplace pension scheme
Company sick pay
Life assurance plan
Health cash plan and employee assistance programme
Career development
Personal development
Yearly appraisal process
Discretionary bonus/commission payments (qualifying criteria must be met)
Free eye tests
Summer and Christmas parties
INDNH
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