Join us
as a Night In-Room Dining Waiter at The Dorchester, recently recognised as one of
‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to
build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.
We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as a Night In-Room Dining Waiter at The Dorchester, you will have a
unique opportunity to excel in your field. You will learn from your fellow
Legends and our award-winning learning academy to achieve the highest standards
in craft, service, and leadership.
What you’ll do
As a Night
In-Room Dining Waiter, you'll enjoy your work and take pride in delighting our
guests:
* You will be responsible for delivering 5-star
service, taking pride in everything you are doing while looking after all of
our guests needs. An important part of this is to get to know and most
importantly to understand our new guests as well as our regular guests.
All this is to ensure our guests receives nothing but the best experience.
* Sometimes our guests have special requests
involving purchasing specific food or beverage items, serving off menu
requests, pre-ordering meals or placing additional fridges in the rooms. Most
of these requests are fulfilled by the Night In In Room Dining Waiters with the
support of the management team.
The items
shared are the essence of a day in the life of a Night In-Room Dining Waiter,
but we’ll make sure you are provided with specifics on how we care for our hotel.
The
operational hours of work are shift-based and may be subjected to change. These
currently set as:
* Monday to
Friday: 19:00 - 07:00
* Saturday
and Sunday: 19:00 - 07:00
What you’ll bring
Essential Skills and Experience
* Previous experience in food and beverage - at
least 2 years,
* Have genuine interest in food and beverage to
be able to recommend options
* Strong
verbal communication skills – English is the primary language used in our
hotel.
* Experience
in taking order accurately and have the ability to manage overnight
efficiently.
Preferred Skills
* Strong,
proven Food and Beverage background
* Strong
Micros and Excel skills
What you’ll get
* Complimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year.
* Discounts: Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shops
* Employee Perks: Enrol from day 1 into the Aviva
Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers.
* Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
* Referral Bonus: Earn a £1000 bonus when you
recommend a friend.
* Well-being Support: Access immediate well-being
advice because we care about our employees.
We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.