Tenant Support Worker – Female (Supported Accommodation Service)Salary: £27,825 Hours: 36 per week Location: Greater Manchester (with travel across the service area)
Are you passionate about empowering vulnerable women, improving lives, and supporting people to build safer, independent futures? A leading North West charity is seeking a Female Tenant Support Worker to join their supported accommodation service for women experiencing homelessness and/or domestic abuse.
This is a rewarding front-line role where you will make a real difference every day.
About the RoleAs a Tenant Support Worker, you will:
Provide high-quality support to women living in supported accommodation and in the community
Work one-to-one and in groups to help clients make informed choices, stay safe, and develop independence
Support clients to access education, employment, training and long?term housing
Encourage clients to build confidence, life skills and resilience
Deliver and support group programmes promoting healthy relationships and personal development
Complete assessments, risk management plans and safety planning
Maintain accurate and confidential client records
Work closely with partner agencies to ensure coordinated support
Provide resettlement support as clients move into independent accommodation
This role requires a female worker under the Equality Act 2010, Schedule 9, Part 1.
What We’re Looking ForYou will bring:
Experience supporting vulnerable women, people affected by homelessness, or those with complex needs
Strong understanding of safeguarding, risk assessment and support planning
Knowledge of housing, welfare benefits or domestic abuse (desirable but not essential)
Ability to work independently, manage a varied caseload and communicate professionally
Commitment to trauma-informed, person-centred and non-judgemental practice
Computer literacy and confidence completing written records
A full driving licence and access to a vehicle
Relevant qualifications (e.g., NVQ Level 3, IDVA, counselling, group facilitation) are welcomed but not essential if you are willing to work towards them.
Benefits
25 days annual leave (rising to 28) bank holidays
Pension scheme
Health plan including counselling, eye tests and discounted gym membership
Bike to work scheme
Tech purchase scheme
Flexi-time (for non-rota roles)
Free parking
Long-service recognition
Employee discounts
Bonus for referring new staff
Who This Role Is ForThis role is ideal for someone who is:
Compassionate, resilient and motivated
Passionate about supporting women to rebuild their lives
Able to work flexibly, including occasional evenings or weekends
Looking for a meaningful career where every day has purpose