Receptionist – Apex Somerton Dental Practice
Location: Apex Somerton Dental Practice, Somerton, England.
Hours: 30 hours per week.
Benefits
* Tiered salary based on experience and skills.
* Retail discounts and deals through our easy‑to‑use app.
* Annual leave that increases with length of service.
* Extra day of annual leave for your birthday.
* Comprehensive training (online and in‑person courses).
* Refer a friend scheme.
Key Responsibilities
* Provide an exceptional patient journey both in person and over the phone.
* Manage diaries and ensure appointments are scheduled accurately.
* Work with the team to understand full range of NHS and private treatment options.
* Complete relevant forms for NHS and private schemes within specified timescales.
* Take payments and chase outstanding patient debt.
* Liaise with dental laboratories, supply companies and other organisations.
Key Skills and Experience
* Ability to build rapport and deliver high‑level customer service.
* Passion for learning dental treatment options and becoming an expert.
* Drive practice success by seizing opportunities.
* Follow processes and work in a structured and organised way.
* Comfortable working to KPIs such as call answer rate, data capture and rebooking.
* IT skills and ability to learn SOE software.
* Positive nature; resilient and composed under pressure.
* Strong attention to detail.
* Excellent team player.
Apply
If you like the sound of working with Rodericks Dental Partners, click “Apply” now.
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