Senior Technical Services Manager
Location: London, WC2H 8NU. Salary: Up to £63,500 per annum with up to 10% bonus.
Purpose of the Role
Responsible for leading and managing all technical services across multiple client sites, ensuring safe, compliant, and efficient delivery. The role provides strategic and operational oversight of self-delivered and subcontracted services, maintaining asset integrity, budget control, and customer satisfaction.
Key Dimensions
* TFM contract – Corporate Segment (tenanted offices)
* 5 sites in Central London region
* Team of 6 technical staff (plus subcontractor oversight)
Main Responsibilities
* Technical Management – Lead delivery of planned, reactive, and preventative maintenance; maintain statutory compliance, asset data accuracy, and lifecycle planning; manage and develop CMMS (Maximo) usage and reporting; provide technical support, lead investigations, and ensure service resilience.
* Team Leadership – Motivate, coach, and develop the technical team; manage performance, succession, and training in line with Sodexo standards.
* Supplier & Financial Control – Manage subcontractor performance and compliance with SLAs; control technical budgets, monitor spend and identify efficiency opportunities; lead procurement and approval processes for technical works.
* Safety & Compliance – Embed a strong safety culture and ensure adherence to HSEQ standards; oversee RAMS, LOTO, and all safe systems of work.
* Client & Stakeholder Management – Build positive relationships with client representatives and internal teams; provide accurate reporting, insight, and recommendations for continuous improvement.
Key Accountabilities
* Safe, compliant, and efficient technical service delivery.
* Competent, high-performing technical team.
* Accurate asset and maintenance data for forward planning.
* Effective budget management and cost control.
* Strong client satisfaction and contract performance.
Person Specification
* NVQ Level 4 (or equivalent) in Engineering.
* Proven experience managing technical services within FM.
* Strong leadership, problem-solving, and communication skills.
* Knowledge of statutory compliance, engineering standards, and CMMS (Maximo desirable).
* Commercial awareness and supplier management experience.
* Commitment to safety, quality, and customer service excellence.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
We value you for who you are, act with purpose, and give you the chance to thrive in your own way.
We also offer a range of perks, rewards, and benefits for our colleagues and their families.
Benefits
* Unlimited access to an online platform offering wellbeing support.
* Employee Assistance Programme.
* 24‑hour virtual GP Service.
* Sodexo Discounts Scheme.
* Pension Plan.
* Learning and development tools.
* Bike to Work Scheme.
* Enhanced benefits and leave policies.
Commitment to Diversity and Inclusion
We are an inclusive employer and welcome applications from people with diverse experiences, backgrounds, and identities.
We are a Disability Confident employer and offer a disabled-friendly interview scheme.
Read more about our inclusive culture.
Application Process
Ready to be part of something greater? For careers that mean business, please apply. Sodexo reserves the right to close this advert early if we receive a high number of applications.
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