Job Description
Chief Executive Officer
NFS Mediation
Location : Hybrid between home and the Southampton office (ideally 3-4 days on site per week)
Salary : 50000 - 55000
Contract : Permanent full-time (9am - 5:30pm Monday to Friday)
Flexible working : 0.8 FTE considered flexible working policy in place
Benefits : 32 days annual leave (inc bank holidays), 3% pension, LP & D free parking on site
Culture: Supportive flexible and autonomous
Are you a values-led senior leader who believes in the power of dialogue and community?
We’re thrilled to partner with NFS Mediation, a well-established and highly respected conflict resolution charity to recruit their new Chief Executive Officer.
This is an opportunity to lead an organisation whose mission is all about bringing people together during some of the most difficult times in their lives, helping them to find a way forward, repair relationships and rebuild communities.
About NFS Mediation
Since 1997, NFS Mediation has been providing independent and confidential mediation and conflict resolution services. Their work spans community mediation, restorative justice hoarding interventions, using cognitive behavioural approaches and anti-social behaviour (ASB) assessments.
They now run one of the largest county‑wide mediation services in England, operating as a values‑driven organisation committed to building stronger, safer, more cohesive communities.
About the role
As Chief Executive Officer you’ll play a key role in shaping the future of the organisation, holding the strategic vision, leading a dedicated and highly experienced staff and volunteer team and maintaining strong relationships with external partners and commissioners.
You’ll :
* Develop and implement strategic plans and budgets, reporting to the Board
* Secure and retain funding through contracts and partnerships
* Lead, inspire and support the senior management and staff team
* Ensure the delivery and continuous improvement of high-quality mediation services
About you
You’ll be a compassionate, values‑led leader who understands how to bring people together. You’ll also be comfortable navigating both strategic oversight and operational leadership.
We’re particularly keen to hear from candidates with :
* Proven senior leadership experience, ideally within the charity or voluntary sector
* A strong track record in service delivery and team development
* Financial management experience including budgeting and reporting
* Emotional intelligence, resilience and a collaborative leadership style
Experience in mediation, restorative justice or conflict resolution is welcome but not essential. What matters most is a commitment to NFS Mediation’s mission, values and community‑led approach.
If this sounds like the next step in your leadership journey, we’d love to hear from you. Please send your CV or profile to Ellen Drummond at Charity People as the next step.
Closing 9am on Wednesday the 1st October
First stage interviews w / c 20th October
Second stage interviews w / c 3rd November
Key Skills
Office Manager Experience, Time Management, Microsoft Office, Google Docs, Adobe Acrobat, Microsoft Outlook, Microsoft Word, QuickBooks, Personal Assistant Experience, Microsoft PowerPoint, Administrative Experience, Google Suite
Charity People is a forward‑thinking inclusive organisation that actively and deliberately promotes equity, diversity and inclusive culture. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background (e.g. age, disability including hidden disabilities, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation). We do this because we believe that greater diversity leads to greater results for the charities we work with.
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