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Entry–Mid Level | Full-time | Based South-East London - Sidcup
Core Purpose
To generate new business opportunities for The House of Willow Alexander by:
* Building relationships with estate agents, property managers, and developers to secure recurring maintenance contracts and client referrals.
* Targeting commercial properties, hospitality venues, and retail spaces for cleaning, gardening, and facilities subscriptions.
* Promoting HoWA+ for Business— the B2B carbon-offset and staff‑benefit membership scheme.
* Supporting the Sales Manager with call‑backs, quotes, and upselling subscription packages.
This role keeps the pipeline warm and human— the voice of the House in new markets.
Key Responsibilities
1. Outreach & Lead Generation
* Contact estate agents, property managers, and housing associations to present House of Willow Alexander services.
* Build a weekly contact pipeline (50–80 quality calls/emails per day).
* Research and identify local commercial properties with maintenance contracts up for renewal.
* Record all interactions in Monday.com or CRM and follow up systematically.
* Call back inbound leads.
* Convert quotes into booked jobs by communicating membership and subscription benefits.
* Prepare proposals and mini‑pitches for small business packages (garden, cleaning, handyman).
3. HoWA+ for Business Upselling
* Approach SMEs, creative agencies, and hospitality groups with the carbon‑offset membership as a CSR benefit.
* Present how companies can use HoWA+ to:
1. Offset their workforce’s home carbon footprint.
2. Provide discounted House services to employees.
3. Report collective impact for ESG statements.
* Coordinate with the Head of Partnerships on pilot corporate sign‑ups.
4. Account Development
* Maintain relationships with agents and partners; ensure repeat referrals.
* Track commercial clients for upgrade opportunities (e.g., from ad‑hoc to subscription).
* Feed market insights back to Sales & Marketing for campaign refinement.
5. Brand Representation
* Represent the House in tone and presentation – polite, informed and grounded in sustainability values.
* Uphold the aesthetic and cultural integrity of the brand in every interaction.
Experience & Attributes
* 1–2 years in outbound sales, telesales or agency partnerships.
* Confident phone manner and strong written communication.
* Organised and target‑driven but naturally warm in conversation.
* Able to articulate both practical services and ethical value propositions.
Success Metrics
* Weekly outreach volume & conversion rate.
* Number of new B2B accounts or agency partnerships signed.
* Value of commercial contracts booked.
* Number of HoWA+ Business memberships activated.
* Qualitative feedback from clients and Sales Manager.
Reporting Structure
Reports to: Sales Manager / Head of Commercial Partnerships
Collaborates with: Marketing, Operations and Membership teams.
Supported by: Service Scheduling Coordinator and Design/Brand for collateral.
Salary & Incentive Benchmark (South‑East London)
* Tools: CRM access, phone and digital pitch pack.
Why This Role Matters
This position creates the connective tissue between The House’s consumer reputation and its commercial scale.
It humanises the brand to estate agents, developers and business owners – expanding the ecosystem and seeding the next wave of HoWA+ adoption.
The Outbound Partnerships Executive is how the House reaches the street – taking culture, care and carbon intelligence to every door.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* Consumer Services
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