* To maximise relationships with the current customers.
* Acquire a thorough understanding of customer needs and requirements.
* Expand relationships by continuously proposing solutions that meet their objectives.
* Resolve any issues and problems faced by the Customer.
* Play and integral part in generating new sales with Key Account Customers.
* Prepare regular reports of progress to internal & external stakeholders using key account metrics and KPI’s
* Manage the commercial aspect of the customer programmes.
* Agree payment profiles with customers for investment programmes.
* Responsible for reviewing costs versus budget and recommending appropriate cost reductions.
* Liaising with Wipac project personnel to ensure invoices are raised in line with completed project milestones.
* Attend customer meetings and visits at all levels regularly to ensure uniformity of communication with the customers
* Have an in-depth understanding of customer quotations.
* To work and support other team members as required ensuring an effective and efficient service is developed and delivered
Experience and Qualifications
* Educated to degree or equivalent level
* Minimum of five years’ experience in a Key Account Management role ideally in the automotive sector.
* Strong Negotiator.
* Ability to work in a team.
* Strong Analytical Skills.
* Exemplary communication skills.
* High attention to detail.
* Strong contractual knowledge.
* Clear and confident communicator and presenter.
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