Job Title: Insurance & Fines Administrator
Location: Downtown Edinburgh
Salary: £25,500.00
Working hours: Monday - Friday 8:30-17:00
About The Role
We are currently recruiting an Insurance & Fines Administrator to join our team. In this strategic role, you will manage all aspects of fines from private and police enquiries, including recording the PCN, transferring liability, settling the PCN, and recharging customers. You will support various business functions to ensure compliance, including our Damage and Maintenance team, risk team, and sales team. This role is vital to our business success.
Key Responsibilities
* Open and categorize mail related to PCNs
* Log PCNs onto our rental platform accurately for future reference
* Determine PCNs eligible for liability transfer and manage the process
* Send PCNs to customers for reference
* Pay PCNs promptly to minimize costs
* Provide feedback to customers on repeat offenders to reduce future PCNs
* Audit customer insurance documents for compliance
* Coordinate with the Risk team on insurance approvals and incident details
* Ensure timely renewal of customer insurance policies
* Manage the company’s MID, including uploading and removing vehicles to prevent double insurance
* Work with Hire & Logistics team to insure vehicles for deliveries and collections
* Perform auditing and compliance administration
* Support other relevant tasks to assist the wider business
Key Requirements
* Proficient in computer use
* Excellent communication skills
* Team player with a positive attitude
* Ability to work independently with minimal supervision
* Interest in contributing to business development and growth
* Organized and punctual
Rewards and Benefits
We value our team members and offer:
* 33 days holiday (including Bank holidays)
* Perkbox account with access to 250+ perks
* Employee Assistance Programme (EAP) for mental health and wellbeing
* Employee discounts on car rentals with Avis Budget Group (including Zipcar)
Application Details
Apply now! Location: Broxburn, Midlothian, United Kingdom
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