Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Team About the Role: This is an excellent opportunity for someone who is wanting to develop their skills and knowledge within Social Care and Health sector. In this role you will be an integral part of a multi-disciplinary team who are committed to delivering the highest administration support and where you will be valued for your skills. Key Responsibilities: As a Business Support Assistant, you will be responsible for the daily planning and organisation of work, acting as the first point of contact for a wide range of enquiries. This includes handling routine and non-routine queries, processing equipment orders, and reporting equipment breakdowns, both verbally and in writing. You will use your advanced organisational, communication, IT and telephone skills to ensure the continuity of the service each day. A key part of the role is delivering a responsive, high-quality business support function to internal and external customers. You will work closely with: Other Business Support Assistants Clinicians The Administration Coordinator The Team Manager What will be expected from me? Knowledge and understanding of business administration systems and procedures Experience working both independently and as part of a team in a busy office environment Excellent communication and organisational skills The ability to learn quickly and adapt to new situations A positive, flexible attitude towards change Essential requirements: 4 GCSE “C” or above grades, or equivalent including Maths and English or equivalent and significant experience of working in an adult social care setting. ICT Qualification such as ECDL, ICT GCSE or equivalent experience What can I expect? A competitive salary Generous holiday entitlement with the option to buy up to 10 extra days of annual leave Hybrid working (subject to role suitability) Access to high-quality training programs to advance your career to the next level. We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership. Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard). Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension. Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more. Want to know more? If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact. Name:Kirsty Gaunt Tel: 01924 302447 E-mail: kirstygaunt@wakefield.gov.uk Join us and make a real impact in the community. Apply today to become a valued member of our team!