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Business support supervisor (adaptations)

Stockton-on-Tees
Permanent
Stockton Council
Supervisor
Posted: 10 November
Offer description

Further Information
1. Are you looking for a new challenge?
2. Are you a motivated individual with a high level of attention to detail?
3. Do you like working with and making a difference to vulnerable resident’s lives?

Look no further! We have a fantastic opportunity for a Business Support Supervisor, to join the Housing Investment and Migration Support team here at Stockton-on-Tees Borough Council.

The role involves working in a challenging and busy frontline service, in relation to the provision of major adaptations and essential property repairs. This is a crucial role benefiting many vulnerable residents within the borough, helping them to remain living independently within their home or aiding hospital discharge.

This role is crucial in supporting the delivery of the service and will include managing a small team of Support Officers and ensuring that Disabled Facilities Grants and Home Improvement Loans are administered efficiently without delay.

A crucial part of the role is to ensure that databases and software programmes are fully up to date with the most recent information so accurate data can be provided to residents and contractors at any time. It would be the post holder’s responsibility monitor, manage, obtain and maintain the relevant and necessary information required.

All you need to be a success is:
4. Meticulous attention to detail
5. Organised
6. Good communication and problem-solving skills
7. Previous experience of managing staff or the desire to manage staff
8. Experience or knowledge on adaptations or the desire to enter this area of work.
9. The ability to work effectively as part of a team and with internal and external contractors and engage with vulnerable residents within the Borough

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

We offer an excellent total reward package, including:
10. A competitive salary from £29,540 up to £31,022.
11. 27 days annual leave per year rising to 32 with 5 years’ service (plus bank holidays). Ability to purchase additional leave is also available.
12. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
13. Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

And that’s not all – you can also work flexibly where you can work part of your week at home.

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:

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